It’s no secret that the post-acute healthcare industry is undergoing a revolution to increase successful patient outcomes while reducing the costs it takes to achieve them. The current payment environment is shifting toward the value-based care approach and organizations across the country are working diligently to implement the right steps and the technology to put it into effect.
With nearly 1,300 associates across the country, we are privileged to have many clinicians in the Netsmart ranks. These experienced individuals work hand-in-hand with our technology teams to make sure we’re delivering solutions that work in real-life…not just the testing lab. These associates possess a wealth of knowledge and experience that helps keep our efforts aligned with the needs and goals of our clients.
In this series, we spotlight associates who have worked in the field with patients and organizations, and now call Netsmart home.
Mary Gannon – Chief Nursing Officer, Director, Product Management
- Tell us about yourself.
Hello – my name is Mary Gannon and I am a nurse. I grew up in a large Italian/Irish
family in a small town in Northern Illinois with a home health nurse for a mother. After graduating from Rosary High School (“Go Beads!”), I set off to Iowa State University in Ames, Iowa, determined to achieve my goal of becoming a large animal veterinarian. After a couple of years in the pre-vet program, I was accepted to the Veterinary Medicine school. I had some electives to take and opted for sign language, which led me on a winding path that cumulated in a change of majors to special education and doing a student assignment at the Iowa School for the Deaf (ISD) and then at the Kansas School for the Deaf where I was a dorm mother. This opened an opportunity to travel with the Gallaudet Dance Company (Gallaudet is the only university for the deaf in the United States) as one of their interpreters and first-aid person. The assignment with Gallaudet was a short-term one and after talking with my family and sharing stories, they convinced me that I was meant to be a nurse. For what is a nurse but a dorm mother, teacher, wound fixer, arranger, disciplinarian, advocate, caregiver, learner, leader? I was only 21 at the time, so I figured “why not? I’ll give it a try.”
National Council for Behavioral Health’s #NatCon17 was THE place to be in Seattle, Washington, over April 3-5 where we joined thousands of others in making strides for the progress of behavioral health care in America. At our Netsmart booth, visitors had the chance to join us on our journey as we take STEPS towards integrating care across communities. Our booth was jam-packed with interactive features that informed, educated, entertained and included something for everyone who visited.
Throughout the exhibition, we indulged our visitors with tasty treats as they perused our booth offerings. A candy station allowed visitors to take what they need, whether it be peace, courage, hope, laughter, patience or strength. All in Netsmart-colored M&M form, of course.
It’s not long now until one of the most exciting conferences in behavioral health, NATCON17 starts! Join National Council for Behavioral Health, Netsmart and thousands of attendees April 3-5 at the Washington State Convention Center in Seattle, where we’ll convene at the “Intersection of Innovation and Action.” We’re excited to partner with you on the path to take steps to integrate care. Let’s work together to make an impact on caring for the whole person. Are you ready?
Where to find us:
Booth 404 is where we you can find all things Netsmart! We’re bringing along a great team of associates who are incredibly knowledgeable about our electronic health record (EHR) solutions from A to Z and can help you choose the right Netsmart solutions for your organization. Our experts can show you how we’re connecting all facets of healthcare by integrating care across communities. Want a chance to see our solutions work wonders efficiently and in real-time? Make sure you sign-up for a live booth demo.
Voice technology has become part of our everyday lives – on our phones, tablets and even in our cars. The convenience it provides makes a task much easier. It is no surprise that this technology is frequently used in healthcare with electronic health record (EHR) documentation, but we take it to the next level with clinical documentation.
Continue reading The Power of Voice
It’s the culmination of months of work, starting with the EHR selection process and continuing through design, planning, training and testing. And when the system goes live, executives, IT folks and everyone involved may breathe a sigh of relief and think “mission accomplished!”
Yes, you have accomplished something. Congratulations! But your mission to get the most benefits from your new EHR is not finished, and unfortunately, many organizations never get very far past this stage. Here’s why.
First, organizations can suffer from “perfection paralysis” at go-live. They get fixated on trying to make sure everything they ever wanted is implemented. This creates a long and sometimes unrealistic set of expectations about what constitutes “success.”
Second, there is the mistaken notion that an installed EHR is a static EHR. But your EHR is a dynamic entity, much like your organization. It should be constantly evolving, as you adapt to the changing needs of the communities you serve, compliance issues, billing requirements and best practices for treatment. You simply can’t keep up if your EHR stays the same or staff members aren’t making full use of your EHR’s functionality.
To get the best return on your investment in your EHR, I suggest you reconceptualize the EHR from a static documentation tool to a dynamic and central part of your strategic toolbox. You should also make room in your strategic plan and your budget to work with your EHR vendor on optimizing your EHR.
Here are four ways how your organization will benefit.
It’s amazing what wonderful things can be accomplished when we work together. The alliance between Netsmart and Kansas City-based Cornerstones of Care is an example of two organizations that are achieving positive outcomes through collaboration and by rethinking traditional client-vendor relationship roles. Cornerstones of Care’s Electronic Health Record Director Justin Horton says that by redefining these roles with Netsmart, “We were able to move our EHR foundation forward 10 years in only 10 months’ time.”
For Horton, there’s no reason the connection between technology and healthcare providers should be complicated. “The relationship should be synchronized, coordinated and efficient,” he says. That thinking is what lead to an ongoing partnership in 2015 between the two groups, with the underlying goal to positively impact the health and well-being of children and families. Little did they know they would shatter and reconstruct the client-vendor relationship for the better.