At Netsmart, we invest in our associates by providing educational opportunities to enhance their personal and professional lives. In July 2016, we began offering the Mental Health First Aid (MHFA) program, an 8-hour course that gives people the skills to help someone who is developing a mental health problem or experiencing a mental health crisis.
To date, we have presented 13 training sessions to nearly 300 associates with the goal to have 90% of all associates certified. Netsmart associates Julie Hiett and Tricia Zerger went one step further and recently completed training to become certified MHFA instructors where they underwent vigorous training with others from around the country. They attributed their interest in becoming instructors to their passion for serving others.
Ready or not, the impact that post-acute care has on managing population health is here and it’s real. The questions you need to ask yourself and your organization is, “How do we define population health? How much risk are we willing to take on? And, do we have the right technology and resources to analyze data to proactively manage care and measure outcomes?” To become a key player in managing population health, consider these factors to see if your organization is ready to take the first steps in the journey towards true population health management.
It’s the culmination of months of work, starting with the EHR selection process and continuing through design, planning, training and testing. And when the system goes live, executives, IT folks and everyone involved may breathe a sigh of relief and think “mission accomplished!”
Yes, you have accomplished something. Congratulations! But your mission to get the most benefits from your new EHR is not finished, and unfortunately, many organizations never get very far past this stage. Here’s why.
First, organizations can suffer from “perfection paralysis” at go-live. They get fixated on trying to make sure everything they ever wanted is implemented. This creates a long and sometimes unrealistic set of expectations about what constitutes “success.”
Second, there is the mistaken notion that an installed EHR is a static EHR. But your EHR is a dynamic entity, much like your organization. It should be constantly evolving, as you adapt to the changing needs of the communities you serve, compliance issues, billing requirements and best practices for treatment. You simply can’t keep up if your EHR stays the same or staff members aren’t making full use of your EHR’s functionality.
To get the best return on your investment in your EHR, I suggest you reconceptualize the EHR from a static documentation tool to a dynamic and central part of your strategic toolbox. You should also make room in your strategic plan and your budget to work with your EHR vendor on optimizing your EHR.
Here are four ways how your organization will benefit.
It’s amazing what wonderful things can be accomplished when we work together. The alliance between Netsmart and Kansas City-based Cornerstones of Care is an example of two organizations that are achieving positive outcomes through collaboration and by rethinking traditional client-vendor relationship roles. Cornerstones of Care’s Electronic Health Record Director Justin Horton says that by redefining these roles with Netsmart, “We were able to move our EHR foundation forward 10 years in only 10 months’ time.”
For Horton, there’s no reason the connection between technology and healthcare providers should be complicated. “The relationship should be synchronized, coordinated and efficient,” he says. That thinking is what lead to an ongoing partnership in 2015 between the two groups, with the underlying goal to positively impact the health and well-being of children and families. Little did they know they would shatter and reconstruct the client-vendor relationship for the better.
More than a mile of exhibits greeted 40,000 individuals at HIMSS17 on February 19-23 in Orlando, Fla. In the three days the exhibit hall was opened, Netsmart welcomed attendees from across the globe to learn more about how we integrate care across communities with conversations focusing around population health, care coordination and interoperability. Guest had the opportunity to participate in Netsmart demonstrations and chat with associates about how Netsmart’s solutions can meet their ever changing needs.
Healthcare providers face two opposing constraints. They need to be able to share information about a person quickly, so they can provide the best treatment and avoid
errors. At the same time, they have to protect the person’s confidentiality and keep the information secure. Achieving both is a balance of find form and function in design. In my previous post on Blockchain technology I shared thoughts on the potential and possibilities. Here is my perspective on a path and some specific thoughts on how blockchain can be used to make healthcare safer, more accessible and secure. Continue reading Blockchain: One Way to Accelerate Interoperability→
At Netsmart we like to make sure we keep the foundation of our industry fresh in our minds each and every day. What better way to keep our eyes on the future by seeing what has been established for us in the past?
As part of our effort to celebrate great innovators in health and computer sciences, we took the opportunity to name meeting rooms at our Kansas City headquarters after various industry visionaries. Included in this prestigious group is the one and only Navy Rear Admiral Grace Murray Hopper (1906-1992), a remarkable pioneer who not only contributed to the foundation of computing but also helped pave the way for women in technology. Let’s find out what earned her the nickname, “Amazing Grace.”
From a young girl who enjoyed taking apart clocks to a distinguished Yale alum to a Navy Rear Admiral, Hopper was destined to leave her mark in technology. She dedicated herself to public service and engineering, both male-dominated fields. She was fiercely dedicated to her work and her accomplishments proved she was more than capable for the job.
She was one of the first to foreshadow the impact computers would make in everyday life – certainly ahead of her time. Hopper was one of the first programmers of the Harvard Mark I computer and also helped develop the Mark II and III computers. She was also responsible for the first computer language compiler and the precursor to the COBOL programming language. If you’ve ever heard of the term “bug” in technology, you can thank Grace Murray Hopper and the single moth that caused her hardware trouble.
A brief description of Hopper’s accomplishments hangs on the wall of the room bearing her name. Perhaps she can inspire or create the spark needed to fuel creativity and ingenuity for the next industry pioneer? Who knows, maybe our next room could be named after one of our associates!
Ultimately, Navy Rear Admiral Grace Murray Hopper truly lived up to her nickname and was simply amazing. If it weren’t for the the invaluable contributions of individuals like her and all of our Netsmart associates, we wouldn’t be where we are today.
Stay tuned for more healthcare and IT pioneers that are featured across our campus.