National Council for Behavioral Health’s #NatCon17 was THE place to be in Seattle, Washington, over April 3-5 where we joined thousands of others in making strides for the progress of behavioral health care in America. At our Netsmart booth, visitors had the chance to join us on our journey as we take STEPS towards integrating care across communities. Our booth was jam-packed with interactive features that informed, educated, entertained and included something for everyone who visited.
Throughout the exhibition, we indulged our visitors with tasty treats as they perused our booth offerings. A candy station allowed visitors to take what they need, whether it be peace, courage, hope, laughter, patience or strength. All in Netsmart-colored M&M form, of course.
Continue reading Stepping Through the Intersection of Innovation and Action at #NatCon17
It’s the culmination of months of work, starting with the EHR selection process and continuing through design, planning, training and testing. And when the system goes live, executives, IT folks and everyone involved may breathe a sigh of relief and think “mission accomplished!”
Yes, you have accomplished something. Congratulations! But your mission to get the most benefits from your new EHR is not finished, and unfortunately, many organizations never get very far past this stage. Here’s why.
First, organizations can suffer from “perfection paralysis” at go-live. They get fixated on trying to make sure everything they ever wanted is implemented. This creates a long and sometimes unrealistic set of expectations about what constitutes “success.”
Second, there is the mistaken notion that an installed EHR is a static EHR. But your EHR is a dynamic entity, much like your organization. It should be constantly evolving, as you adapt to the changing needs of the communities you serve, compliance issues, billing requirements and best practices for treatment. You simply can’t keep up if your EHR stays the same or staff members aren’t making full use of your EHR’s functionality.
To get the best return on your investment in your EHR, I suggest you reconceptualize the EHR from a static documentation tool to a dynamic and central part of your strategic toolbox. You should also make room in your strategic plan and your budget to work with your EHR vendor on optimizing your EHR.
Here are four ways how your organization will benefit.
Continue reading EHR “Go-live” Isn’t the End … It’s Just the Beginning
Interoperability versus Confidentiality
June 4, 2012
This is my first blog post and I’ve ruminated about what to write for several weeks. After much thought, it occurred to me that one of the biggest conundrums facing the behavioral industry these days is the challenge of Interoperability versus Confidentiality. So, let’s take a few minutes to explore this issue. Continue reading Interoperability vs. Confidentiality