It’s the culmination of months of work, starting with the EHR selection process and continuing through design, planning, training and testing. And when the system goes live, executives, IT folks and everyone involved may breathe a sigh of relief and think “mission accomplished!”
Yes, you have accomplished something. Congratulations! But your mission to get the most benefits from your new EHR is not finished, and unfortunately, many organizations never get very far past this stage. Here’s why.
First, organizations can suffer from “perfection paralysis” at go-live. They get fixated on trying to make sure everything they ever wanted is implemented. This creates a long and sometimes unrealistic set of expectations about what constitutes “success.”
Second, there is the mistaken notion that an installed EHR is a static EHR. But your EHR is a dynamic entity, much like your organization. It should be constantly evolving, as you adapt to the changing needs of the communities you serve, compliance issues, billing requirements and best practices for treatment. You simply can’t keep up if your EHR stays the same or staff members aren’t making full use of your EHR’s functionality.
To get the best return on your investment in your EHR, I suggest you reconceptualize the EHR from a static documentation tool to a dynamic and central part of your strategic toolbox. You should also make room in your strategic plan and your budget to work with your EHR vendor on optimizing your EHR.
Here are four ways how your organization will benefit.